Last Updated: October 13, 2026

Thank you for shopping with IRAH.

At IRAH, we take great care in creating, inspecting, and packing every order. We encourage our customers to review product descriptions, size details, and other relevant information carefully before placing an order.

Please read our Exchange & Return Policy carefully before making a purchase.

1. No Refund Policy

All sales are final.

IRAH does not offer refunds on any product once purchased. Orders cannot be cancelled, refunded, or converted into store credit once confirmed, unless expressly approved by IRAH.

By placing an order on our website, customers acknowledge and agree to this No Refund Policy.

2. Exchange Eligibility

IRAH considers exchange requests only for size-related concerns. All exchange requests are subject to the eligibility conditions outlined below.

To qualify for an exchange:
• The product must be unused, unworn, unwashed, and unaltered.
• The product must be free from stains, perfume, makeup, damage, or any other signs of use.
• All original tags, labels, packaging, and accessories must remain intact and attached, wherever applicable.
• The product must be returned in the same condition in which it was originally delivered.
• The product must successfully pass IRAH’s quality inspection.

Products that do not meet these conditions will not be eligible for an exchange.

Please note that submitting an exchange request does not guarantee approval. All requests are subject to review and final approval by IRAH.

3. Products Not Eligible for Exchange

An exchange request may be declined if:
• The request is for a reason other than a size-related concern.
• The product has been worn, washed, used, altered, or damaged after delivery.
• The product has stains, perfume, makeup, or other marks indicating use.
• Original tags, labels, packaging, or accessories are missing or damaged, wherever applicable.
• The product fails IRAH’s quality inspection.
• The product does not meet the eligibility requirements stated in this policy.

Products that are ineligible for exchange will not qualify for a refund or store credit.

4. How to Request an Exchange

If you have a size-related concern, please contact IRAH using the contact details provided below.

When contacting us, please share:
• Your order number.
• The name of the product you wish to exchange.
• The size originally ordered and the size you would prefer, if available.
• A brief explanation of your exchange request.

Our team will review your request and guide you through the next steps if it meets our exchange criteria.

Please wait for confirmation and instructions from our team before sending any product back to us. Unauthorised returns may not be accepted.

5. Exchange Approval and Quality Inspection

All exchange requests are subject to IRAH’s review and quality inspection.

Once the returned product is received, our team will inspect its condition to verify that it meets the eligibility requirements outlined in this policy.

If the product passes inspection, we will inform you about the available exchange options, subject to stock availability.

If the product fails inspection or does not meet the eligibility criteria, the exchange request may be declined.

6. Exchange Availability

Exchanges are subject to product and size availability at the time the request is processed.

If the requested size is unavailable, our team will communicate the available options, if any.

An approved exchange does not entitle the customer to a refund or store credit.

7. Damaged, Defective, or Incorrect Products

If you receive a product that appears damaged, defective, or different from what you ordered, please contact IRAH within 24 hours of delivery.

Please provide your order number and clear photographs or videos showing the product and any relevant packaging or damage so that our team can review the issue.

Each case will be assessed individually, and IRAH will communicate the appropriate resolution, where applicable.

8. Shipping for Exchanges

Please contact our team for instructions regarding the shipping and return of an exchange-eligible product.

Do not dispatch any product before receiving confirmation from IRAH.

Any applicable shipping arrangements or charges related to an exchange will be communicated by our team before the exchange is processed.

9. Policy Updates

IRAH reserves the right to update or modify this Exchange & Return Policy from time to time. Any changes will be published on this page and will take effect from the date of publication.

Customers are encouraged to review this policy before placing an order.

10. Contact Us

For exchange requests or questions regarding this policy, please contact us:

IRAH

Email: worldofirah@gmail.com
Phone: +91 70690 01111

Our team will be happy to assist you with your exchange-related queries.

Thank you for choosing IRAH. We appreciate your trust and support.